Privacy Policy

Last updated: June 5, 2026

This Privacy Policy describes how we handle information from visitors and supporters who access this page and contribute to the fundraising campaign benefiting Laís, a 9-year-old child undergoing leukemia treatment. We take privacy seriously. This policy describes our practices and applicable privacy principles; it is not a legal determination of compliance with any particular law.

1. Who We Are

This page was created by volunteers and those responsible for the campaign’s digital outreach in support of Laís and her mother, Helena. The initiative is charitable and aims to raise funds for the child’s treatment and bone marrow transplant. For privacy questions, contact us using the email address at the end of this policy.

2. Information We Collect

We collect only information needed to facilitate donations and operate the campaign:

Information you provide: your name, email address, and any other information you choose to provide when contacting us.
Payment information: donations are processed by third-party payment providers. Financial information, such as card details, is handled directly by those providers and is not stored by us.
Browsing information: technical information such as IP address, browser type, device, and pages visited, which may be collected automatically through cookies and analytics tools.

3. How We Use Information

To process and confirm donations;
To respond to questions and contact requests;
To keep supporters informed about the campaign’s progress;
To improve the browsing experience and awareness of the cause;
To comply with applicable legal obligations and help prevent fraud.

4. Sharing Information

We do not sell or rent personal information. Information may be shared with:

Payment providers, such as Stripe, to process donations;
Technology and analytics providers, including hosting and traffic measurement services, as necessary to operate the page;
Competent authorities, when required by law.

5. Cookies

Cookies may be used to help the page function properly and understand how visitors interact with its content. You can disable cookies in your browser settings, although some features may not work as intended.

6. Data Storage and Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. Information is retained only as long as needed for the purposes described here or as required by law.

7. Your Privacy Choices

Depending on applicable law, you may be able to request confirmation of processing, access, correction or updating, deletion where applicable, or withdrawal of consent. Contact us using the email address below to submit a request.

8. Donations

Donations are voluntary and generally non-refundable, except where a transaction error is verified or applicable law requires otherwise. Funds raised are intended for Laís’s treatment, as described on the campaign page and in our Security & Transparency section.

9. Changes to This Policy

This policy may be updated at any time. The latest update date is shown at the top of this page.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at contato@ajudassolidaria.org.