Frequently Asked Questions
Who will the funds benefit?
All funds raised will go toward the treatment of Laís, a 9-year-old girl diagnosed with acute lymphoblastic leukemia who urgently needs a bone marrow transplant.
How can I donate?
Visit the campaign page, choose the amount you’d like to donate, and click the donate button. Payments can be made through Stripe using the payment methods enabled on the checkout, such as credit or debit cards, Apple Pay, or Google Pay.
Is there a minimum donation amount?
There is no minimum donation amount. Every contribution helps. The campaign accepts donations of various amounts, and every donation brings Laís closer to receiving treatment.
Is my donation secure?
Payments are processed by trusted payment providers, including Stripe. We do not store your card or bank account details. Learn more in our Security & Transparency section.
How much more needs to be raised?
The treatment costs approximately BRL 297,000. The family has already raised a portion of the funds. The current total is displayed in the progress bar on the campaign’s main page. (The fundraising goal is stated in the original campaign currency.)
Can I donate more than once?
Yes. You may contribute as often as you wish. Each additional donation helps Laís get closer to receiving treatment within the necessary timeframe.
Will I receive anything in return for my donation?
Your donation is voluntary and charitable, with no commercial benefit in return. The greatest reward is the opportunity to help a child. Any giveaways or promotional items, if offered, are incentives and are subject to our Terms of Use.
How can I follow the campaign’s progress?
The campaign page is updated with the amount raised. For additional information, you can contact us by email.
I can’t donate right now. How else can I help?
Sharing the campaign also helps! Send it to friends, family, and group chats. The more people who learn about Laís’s story, the greater the chance of reaching the amount needed.
Who can I contact if I have questions?
You can email us at contato@ajudassolidaria.org. We’ll be happy to help.